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Customer Service

Contact info
Leisure HQ
10016 Capital Blvd.
Wake Forest, NC 27587

(919) 562-6611 Mon.-Fri. 10-6 EST
(919) 562-3142 Fax
LeisureHQ email

 

Welcome to the LeisureHQ.com web site.  By using the LeisureHQ.com web site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the LeisureHQ.com web site.

LeisureHQ.com reserves the right to make changes to the LeisureHQ.com web site and its Conditions of Use and Legal Notices at any time. Each time you use the LeisureHQ.com web site, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the LeisureHQ.com web site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the LeisureHQ.com web site.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Disclaimers and Limitation of Liability

By using the LeisureHQ.com web site, you expressly agree that use of the LeisureHQ.com web site is at your sole risk. The LeisureHQ.com web site is provided on an "AS IS" and "as available" basis. Neither LeisureHQ.com nor its parent company, affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the LeisureHQ.com web site will be uninterrupted or error-free.  Neither LeisureHQ.com nor its Associates warrant the accuracy, integrity or completeness of the content provided on the LeisureHQ.com web site or the products or services offered for sale on the LeisureHQ.com web site.  Further, LeisureHQ.com makes no representation that content provided on the LeisureHQ.com web site is applicable to, or appropriate for use in, locations outside of the United States.  LeisureHQ.com and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose.  No oral advice or written information given by LeisureHQ.com or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall LeisureHQ.com or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the LeisureHQ.com web site, including but not limited to reliance by you on any information obtained from the LeisureHQ.com web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of LeisureHQ.com has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the LeisureHQ.com web site.  Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Intended for Users Over 13

The LeisureHQ.com web site is intended for use by individuals 13 years of age or older. The LeisureHQ.com web site is not directed for use by children under the age of 13.  Users under the age of 13 should get the assistance of a parent or guardian to use this site.

Product Display/Colors

The LeisureHQ.com web site attempts to display product images shown on the site as accurately as possible.  However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Site

Prices and availability of products and services are subject to change without notice.  Errors will be corrected where discovered, and LeisureHQ.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.  If your credit card has already been charged for the purchase and your order is cancelled, LeisureHQ.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.  If you are not fully satisfied with your purchase, you may return it in accordance with LeisureHQ.com's Return Policy.

Pricing Policy

Online prices and selection are subject to change.

Paying for Your Order

You may pay for your orders with PayPal.  Major credit cards through PayPal.

Items will be charged at the time that you initiate the order.

Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The LeisureHQ.com web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy

All sales made through the LeisureHQ.com web site are subject to LeisureHQ.com's return policy. For a complete explanation of the return policy, please see Returns section.

Customer pays Shipping on all parts returned if ordered incorrect, a 20% Restocking Fee shall Apply. Parts must be returned unused and within 30 Days of Receipt. Electronics and chemicals are non-returnable. At time of receipt of returned parts you will receive refund less the restocking fee. If customer received free freight with their order and parts returned brings total order under $100, cost of freight will be deducted from refund.

Order Limitations

We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.

Order Limitations/Limited Quantities

LeisureHQ.com may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. LeisureHQ.com also reserves the right to reject any order you place with us.  These restrictions may include orders placed by the same LeisureHQ.com web site account, the same credit card, and orders that use the same billing and/or shipping address.  In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made.  LeisureHQ.com reserves the right to limit or prohibit sales to dealers.

Shipping

All orders placed on this site are subject to product availability and will be shipped according to LeisureHQ.com's shipping policies.

In the rare event that your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.

Please review the Shipping & Deliveries page for additional information on shipping and policies.

Termination of Use

LeisureHQ.com may, in its sole discretion, terminate your account or your use of the LeisureHQ.com web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. LeisureHQ.com reserves the right to change, suspend or discontinue all or any aspects of the LeisureHQ.com web site at any time without prior notice.

 

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